Frequently Asked Questions

1. What is Kashmir Willow?
Kashmir willow is a strong and durable wood grown in Jammu & Kashmir, ideal for powerful shots and long-lasting performance, especially for tennis ball cricket.
2. How is PWRWILLOW different from other bats?
PWRWILLOW bats are sourced directly from Jammu and crafted with focus on performance, balance, and durability — not mass production.
3. Is this bat suitable for tennis ball cricket?
Yes, our bats are specifically designed for high-impact tennis ball cricket and street matches.
4. Do bats come ready to play?
Yes, our bats are pre-prepared for use. However, proper care will increase longevity.
5. Will this bat give more power?
Yes, due to dense grain structure and optimized design, PWRWILLOW bats are built for powerful hitting.
6. Can I use this bat for leather ball cricket?
Our bats are primarily designed for tennis ball cricket. Use with leather ball may reduce lifespan.
7. How long will the bat last?
With proper care and usage, the bat can last a long time. Durability depends on playing conditions and handling.
8. How long does delivery take?
India: 3–7 business days
International: 7–15 business days
9. How can I track my order?
You will receive tracking details via email/SMS/WhatsApp once your order is shipped.
10. Do you ship internationally?
Yes, we ship to select international locations.
11. Can I return the bat if I don’t like it?
No, returns are accepted only for damaged or defective products.
12. What if I receive a damaged product?
You must report within 48 hours with an unboxing video. Our team will assist with replacement.
13. Is my payment secure?
Yes, all payments are processed through secure and trusted payment gateways.
14. Why do you ask for an unboxing video?
It helps us verify claims and protect both customer and brand from fraud.
15. How can I contact you?
Email: support@pwrwillow.com
We aim to respond within 24–48 hours.
16. Can I get featured on your page?
Yes! Share your cricket videos using PWRWILLOW and tag us — we feature real players regularly.
17. Is PWRWILLOW a real company?
Yes, PWRWILLOW is operated by Anaya Communication Private Limited, based in Jammu, India.
18. Where are your bats made?
Our bats are sourced and crafted using real Kashmir willow from Jammu & Kashmir.