Privacy Policy

This Privacy Policy describes how PWRWILLOW, operated by Anaya Communication Private Limited (“Company”, “we”, “our”, “us”), collects, uses, discloses, and protects your information when you visit or make a purchase from https://pwrwillow.com (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)

b. Automatically Collected Information

When you browse our Website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral URLs

c. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze site traffic
  • Enable marketing and remarketing campaigns

You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates and support
  • Improve our products and Website
  • Send promotional offers (only if you opt in)
  • Prevent fraud and ensure security

3. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Payment gateways (for secure transactions)
  • Shipping partners (for order delivery)
  • Service providers (analytics, marketing tools)

These partners only use your data for required services.

4. Data Security

We take appropriate security measures to protect your personal data, including:

  • Secure servers
  • Encrypted payment processing
  • Restricted internal access

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information:

  • As long as necessary to fulfill orders
  • For legal, accounting, and compliance purposes

6. Your Rights

Depending on applicable laws, you may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, contact us at support@pwrwillow.com

7. Third-Party Services

Our Website may include links or integrations with third-party services (e.g., payment gateways, analytics tools). We are not responsible for their privacy practices.

8. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

Anaya Communication Private Limited

Jammu, Jammu & Kashmir, India

Email: support@pwrwillow.com

Phone: +91 XXXXX XXXXX

By using our Website, you agree to this Privacy Policy.